Shows & Events Manager

  • Thatcham, UK
  • Full Time
  • £28k - £34k
  • Sales
  • Events
  • Jewellery

Job Description

Location: Bucklebury, near Newbury, West Berkshire (Hybrid working)
Salary: £28,000 - £34,000 per year, depending on relevant experience
Travel: Around 50% of your time at UK shows and events
Driving licence: Full UK driving licence essential

About The Company:
We make personalised engraved jewellery, designed to last forever and made to be worn every day. The founder build the brand in 2013 and still hand finishes every piece in the family-run studio in Bucklebury, West Berkshire.
Our purpose is simple: to make gifting incredible jewellery easy and affordable. We call it everyday luxury, with British design at honest prices and keepsake gifts that people treasure for years.

We are a small, close team of four. We grew by testing small, growing organically and giving 5 star service to every customer, and we are now on a clear path to our next big milestone.

The Role:
You will own our shows and events channel, which already brings in £100,000 a year from shows across the UK. The founder has built it from the ground up and is now ready to hand it to someone who will run it as their own business within the business.
You will choose the right shows, build beautiful stands, sell with warmth and turn every event into loyal repeat customers and great content. Once the calendar is running smoothly and profitably, you will have room to test new opportunities and brand partnerships.

Most shows are within four hours' drive of our West Berkshire studio. Examples include Spirit of Christmas, Badminton Horse Trials and Burghley Horse Trials.
This isn't a desk job. It’s a role for someone who loves people, loves beautiful things and is equally happy in a smart event environment or standing in a muddy field at 6am getting a stand ready for opening. We’re looking for someone who is polished, outgoing and naturally confident, but who also has a real country spirit.

You might be perfectly comfortable chatting to customers at an elegant Christmas shopping event one weekend, then be equally happy putting your wellies on, towing a trailer through a muddy field and getting stuck into a 6am stand build the next.

What You'll Do:
Plan the calendar
  • Choose and book shows and pop ups that suit our brand and customers
  • Set a budget for each event and track profit show by show
  • Plan stock for every event and keep inventory accurate

Run brilliant shows
  • Design the stand layout and visual merchandising so our jewellery shines
  • Drive and tow our trailer to and from venues
  • Set up and pack down, often outdoors and physically demanding
  • Sell on the stand with warmth and confidence
  • Give 5 star service to every customer, just as we do online

Grow the channel
  • Capture photos and video on the day for our social media and marketing
  • Follow up after each show and report on sales, profit and new customers
  • Manage partnerships and joint activations with other brands
  • Test new events and partnerships once the core calendar is proven

What success looks like
  • Stronger profit per event
  • More repeat customers coming from shows
  • Great, usable content from every event
  • A calm, well-run channel that no longer needs Rosie day to day

About You:
Experience
  • At least 2 years in retail, including shows, events, markets or pop ups
  • Confident selling face to face
  • Comfortable managing budgets and stock
  • A full UK driving license, ideally with towing experience (we can train you)
  • The right to work in the UK

The kind of person who thrives here
  • You love talking to strangers and making them feel welcome
  • You can read a customer and close a sale with warmth
  • You are highly organised and keep budgets, stock lists and reports tidy
  • You take ownership and get things done without waiting to be asked
  • You are fit and ready for early starts, heavy lifting and long days on your feet
  • You are happy to travel and camp at shows, around 50% of your time
  • You are proud to represent the brand, on and off the stand
  • This role suits someone who wants real responsibility quickly and is happy to work hard for it.

What We Offer:
  • £28,000 to £34,000 a year
  • Real ownership of a £100,000 channel from day one
  • A warm, family-run team where your ideas are heard
  • Staff discount on our jewellery
  • Team events and celebrations
  • Casual dress
  • Free on-site parking at our studio
  • On-site gym

Location: based at our studio in Bucklebury, near Newbury, with around 50% of your time on the road at UK shows. You will need to live within 45 minutes of Newbury.
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