Job Description

Do you have previous experience within the fashion jewellery sector?
We are looking for a good all-rounder who is comfortable with marketing, sales, and administration, whilst providing exceptional customer service. 
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Job Overview
We are seeking a highly organised, creative, and detail-oriented Brand & Showroom Assistant to support the day-to-day operations of our business. This role is ideal for someone passionate about jewellery and fashion with strong administrative and communication skills. The Brand & Showroom Assistant will work closely with the Sales & Marketing teams to ensure smooth operations, brand consistency and exceptional customer experience.


Key Responsibilities

• Brand & Marketing Support
• Assist with improvements to brand representation and executing across digital and physical retail locations.
• Support the Marketing team with preparation and execution of supplier and retailer events e.g. pop-ups.
• Assist with the Marketing team with photoshoots and campaign preparation.
• Support with asset management for brand and marketing campaigns.
• Support with social media planning and content scheduling.
• Assist the Sales team with monitoring retailer B2B systems and portals.
• Responsible for updating our internal records with important retailer information.
• Sales & Customer Experience
• Respond to customer enquiries via email and telephone.
• Assist with order processing, tracking, and monitoring of stock.
• Help manage retailer and supplier communications.
• Administration
• Assist with inventory tracking and stock management.
• Coordinate with suppliers, manufacturers, and couriers.
• Maintain the housekeeping of our showroom space.

Skills & Qualifications

• Strong interest in jewellery and fashion.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Attention to detail and ability to multitask.
• Proficiency in Microsoft Office.
• Familiarity with social media platforms (Instagram & TikTok preferred).

Personal Attributes

• Creative, proactive and eager to learn.
• Reliable and able to work independently.
• Strong aesthetic sense aligned with fashion brands.
• Flexible and adaptable in a fast-paced environment.

What We Offer

• Opportunity to work closely with a growing brand.
• Hands-on experience across branding, marketing, and operations.
• Creative and collaborative work environment.