Working Hours & Benefits
Summer Period (April–September): 8:00 am – 5:00 pm
Winter Period (October–March): 8:00 am – 6:00 pm
Annual Leave: 28 days inclusive of bank holidays
Salary: £28,000 – £32,000 per annum (based on industry experience)

About the Business:
We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England  with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building.

Role Purpose:
Reporting directly to the Head of Governance, the Environmental & Supply Chain Coordinator will support the day-to-day operation and continual improvement of the environmental management and supply-chain control framework. The role combines environmental coordination, supplier and subcontractor assurance, purchasing and cost controls, waste and materials management, data analysis, management reporting and support for the company ISO 14001 Environmental Management System (EMS).

This is a graduate / early-career development role. The postholder is not expected to arrive with full independent ownership experience across every area of the specification. Mentorship, structured on-the-job coaching and role-specific training will be provided where required. The expectation is that the successful candidate will build competence quickly and take increasing responsibility as knowledge and confidence develop.

The postholder will also support the company programme to establish an organisational greenhouse-gas inventory and reporting framework aligned with ISO 14064-1, helping the business progress towards consistent, evidence-based and externally verifiable carbon reporting.

Success in the role will depend on curiosity, accuracy, initiative and follow-through. The postholder should be comfortable working with data, asking questions, investigating discrepancies, maintaining evidence and escalating risks or delays rather than allowing actions to drift.

Core accountabilities:
ISO 14001 Environmental Management System coordination
Support the ISO 14064-1 greenhouse-gas reporting programme
Approved Supplier List and supplier governance
Supplier and subcontractor onboarding, assurance and offboarding
Purchasing, purchase-order and financial control
Materials, unused parts, van audits, stock and waste control
Data analysis, Excel and management reporting
Environmental operational control and improvement
Training, portals and audit evidence

Key Responsibilities:

• Support the day-to-day coordination and continual improvement of ISO 14001 Environmental Management System, including documentation, audits, corrective actions, compliance records and management reporting.
• Support development of  ISO 14064-1 greenhouse-gas inventory and reporting framework, including data collection, emission calculations, source records and dashboards.
• Maintain the Approved Supplier List, supplier due diligence, compliance records, performance ratings, reviews and corrective actions.
• Coordinate supplier and subcontractor onboarding, assurance, performance monitoring and offboarding.
• Support purchasing and financial controls, including purchase orders, invoice queries, credits, rebates, recoveries and cost discrepancies.
• Coordinate materials, unused parts, stock, engineer van audits, PPE and waste controls.
• Analyse supplier spend, purchasing, labour, materials, waste, carbon and operational data to identify cost savings, risks and improvement opportunities.
• Build and maintain Excel trackers, dashboards and management reports, ensuring data is accurate, reconciled and supported by evidence.
• Monitor environmental performance covering fuel, energy, waste, packaging, chemicals, refrigerants and spill prevention.
• Maintain audit-ready records and support customer, accreditation and compliance portals.
• Coordinate relevant training, supplier meetings, audits and operational reviews.

About You
Essential

• Degree or equivalent qualification in environmental management, sustainability, supply chain, procurement, business/operations, data/analytics, engineering, geography or a related discipline.
• Strong interest in environmental management, sustainability, supply chain or operational improvement.
• Good practical Excel and data-analysis skills, including formulas, lookups, PivotTables, data cleaning and reporting.
• Strong organisation, attention to detail and ability to manage deadlines and follow actions through.
• Ability to investigate problems, analyse information and communicate findings clearly.
• Professional communication skills and confidence working with internal and external stakeholders.
• Full UK driving licence.
• Ability to work fully from the Harrow Weald office; hybrid or remote working is not available.

Desirable

• Exposure to ISO 14001, ISO 14064-1, carbon accounting or sustainability reporting.
• Experience or knowledge of procurement, supplier management, waste compliance or environmental legislation.
• Power Query, Power BI, Power Pivot or advanced Excel experience.
• Relevant placement, internship, dissertation or project experience.
• Membership of IEMA, CIPS, IoSCM or a similar professional body.

Location: Central Edinburgh, George Street
Working pattern: Hybrid - 3 days in the office, 2 days WFH
Salary: £26,000 - £30,000 per annum
Experience: Graduate / early career / limited commercial experience

About the role
We’re looking for a Junior Full Stack Developer to join an Edinburgh-based development team working on technology that helps protect people from gambling harm.
This is an opportunity for a graduate or early-career developer who already has some practical coding experience and wants to build a career in professional software development.

You don't need years of commercial experience. We’re particularly interested in people who have built things themselves, whether that's university projects, side projects, personal apps, open-source contributions or something you've created simply because you wanted to solve a problem.

You'll work alongside experienced developers, contributing to real products and solving real customer problems from day one.

This isn't a role where you'll spend months following tutorials before touching real software. You'll be expected to get involved, ask questions, learn quickly and contribute.

What you'll be doing:
Your days will vary, but you'll work across the full software development lifecycle, including:
Building and improving product features across the full stack
Developing with TypeScript and React
Working with APIs, data and backend services
Writing, testing and reviewing code
Investigating bugs and solving technical problems
Supporting clients with technical issues
Working on QA and helping ensure software is reliable and production-ready
Collaborating with experienced developers through code reviews and technical discussions
Learning new technologies and approaches as the product evolves
Because this is a small team, you'll get exposure to much more than a narrowly defined development role. Depending on the project, you could find yourself working with Open Banking, fintech, APIs, large-scale data processing, native apps and reg-tech.
What we're looking for
We're less interested in your degree and more interested in what you can actually build.

About You:
Degree in a related field
Some experience writing software, whether commercially, academically or through personal projects
A working understanding of programming fundamentals
Experience with TypeScript and/or React, or a strong ability to demonstrate that you can learn quickly
An interest in full-stack development
A genuine enthusiasm for technology and solving difficult problems
The ability to work independently on a task and see it through
The confidence to ask for help when you don't understand something
An openness to having your work reviewed and challenged by other developers
A willingness to work in a fast-changing environment where priorities can move quickly
We'd particularly like to see your code. If you've built an app, created a side project, contributed to GitHub or experimented with something technically interesting, show us. A strong project you've built yourself can tell us far more than a list of qualifications.
You don't need to know everything. We do expect you to be comfortable learning, investigating problems and getting stuck into unfamiliar technology.

The Bigger Picture:
The technology you'll be working on helps regulated gambling operators identify customers who may be at risk and take appropriate action to protect them.
If you want your first or next software development role to give you responsibility, exposure to interesting technology and the opportunity to learn from experienced developers, we'd like to hear from you.

How to apply
Tell us a little about yourself, your coding experience and most importantly what you've built.
If you have a GitHub profile, portfolio, personal project or app you're proud of, send it our way. We want to see how you think and what you can create.

 

What does the company do?
Our business is the agentic transformation layer. We sit above the agent platforms and the foundation models, giving a company a vision of where its agentic organisation should be, building it, and proving the value it creates.
It works in three parts.
Operational Discovery voice-agent interviews map every role’s tasks, relationships and dependencies into a living picture of how the business actually operates.
The Agent Operations Map a department-by-department view of the agents that should be running in the business, with an impact ledger measuring the gain in hours and dollars.
Enterprise-Ready Agent Building the governance, security and regulatory planes that get agents into production safely and keep them owned by the client.
How you expect the candidate to spend their day:
Two responsibilities, roughly half the day each.

Making Discovery Interviews succeed. Prepare client teams before they speak to our voice agent, watch sessions as they run, and step in when one stalls. Read the transcripts back afterwards and judge whether what came out is rich enough to actually build agents from — this is the strategic bit, not admin. Success here is measured on completion rate and the quality of the output, not on tickets closed.

Keeping the Agentic Vault running. Monitor the agents deployed for each client, catch failures before the customer does, and work out what broke — a prompt, an integration, the data, or a process that changed on the client’s side. Fix what you can, escalate what you can’t, and close the loop with the customer. Shared on-call coverage keeps the Vault supported 24/7.
 

• AI-native by habit. You’ve already automated parts of your own work — a small agent, a script, a workflow — and you keep looking for the next thing to hand off. Comfortable reading a log, tracing an API failure, and writing a prompt that actually works. You don’t need to be an engineer, but you need to be someone who understands how to build with AI.
• Calm under pressure, in front of a customer. Something will be down while a client is watching.
• Empathy on demand — and you know how to build it. Through calls, interviews, sitting with people while they work, and reading transcripts back afterwards. Getting a nervous employee through a discovery interview is an empathy problem before it is a technical one.
• Relevant background: customer success, support, solutions, implementation, technical account management, project or product management, operations, or consulting — anyone who has had to make new technology work for people.
• Comfortable with ambiguity. This is an early hire. The playbook doesn’t exist yet, and you will be the one writing it.
• Systematic, methodical, curious. You’ll be shepherding many agents across many people across many organisations at once, and nothing can fall between the cracks. A project-management or product background is a plus; so is wanting to develop in that direction. What we work with changes every few weeks, and so will this role.
• Excellent communicator, spoken and written. You’ll be on customer calls daily and writing runbooks. Both matter equally.

• A front-row seat on agentic transformation. You will see inside how dozens of companies actually work, then help rebuild it. Very few roles offer that view.
• Real ownership. As our first Success Engineer, what you do becomes the company playbook, with direct access to the founders and no layers between you and the decisions.
• Remote to start, with an office planned as the team grows.
• Paid to use the best AI tools available, every day. Here that is the job, not a perk we tolerate.
• Early-stage, fast-moving team building something clients keep asking for more of.

• How do you make AI simple for someone who didn’t ask for it and isn’t sure they want it?
• An agent that has run cleanly for six weeks starts failing this morning, and nothing about it was changed. Where do you look, and in what order?
• An employee arrives at a discovery interview convinced its real purpose is to automate their job away. What do you do before, during and after?
• Tell us about something you have automated for yourself. What did it do, what broke, and what did you change?
• When would you tell a customer that what they are asking for is not what the agent should do?

Are you looking to gain experience within a Media Agency?
Are you confident, enthusiastic, and comfortable communicating directly with clients over email?

About the Client
Our client is a media and advertising company that helps brands plan and deliver programmatic advertising campaigns with a focus on quality.

They are seeking a current or recent graduate to join them for a short 6-week fixed-term contract. Ideally, you will be immediately available. 
This role will offer you a great chance to gain exposure to life inside a Media Agency. 

No prior experience is required, but you do need to be a strong, confident communicator

How you expect the candidate to spend their day:
This person will work closely with our Client Success (CS) team, primarily supporting clients over email to help set up and manage programmatic advertising campaigns. This includes sourcing assets and creative from clients, and working with our Trading team to get campaigns live. They're covering for a team member who is on extended leave, so day-to-day they'll be helping keep client communications running smoothly. Any downtime will be spent on key projects across the business, although this isn’t guaranteed.

The ideal candidate's personality and qualifications:
No prior experience is required. We're looking for someone confident, enthusiastic, and comfortable communicating directly with clients over email. They should be organised, quick to pick things up, and happy working as part of a close knit team, since there won't be a long handover period. Efficiency across all major platforms ie Google, Microsoft etc and adept with AI would be a real bonus. This role is client facing so would need someone comfortable with that but often aspiring marketers enjoy a stint within CS. We are looking to hire a freelancer at the moment to run our socials so there may be other opportunities within with the Company when the contract comes to an end.

What are the perks of working at this company?
Best company ever obvs! We’re a small start up, very ambitious and we hire great people. This means that even over a short period, you will gain access to working with bright talented people across a range of internal departments. The CS team typically work with large media agencies, on campaigns with household brands so further great exposure from a B2B perspective.

Questions for applicants to think about:

• You'll be talking to clients you've never met, mostly over email, from day 1. How do you build trust with someone quickly when you can't rely on an existing relationship?
• Why does a short, fast-paced contract like this one appeal to you?
• This is a short contract with a real end date. What would make you say "that was worth it" when you look back on it in 6 weeks?
• What's something you've picked up quickly in the past with little or no formal training - and how did you go about learning it?
• Most communication here happens in writing. What do you pay attention to when writing to someone you don't know, to make sure the tone lands right?
• What's a piece of feedback you've been given that changed how you work?

Location: Dorking
Office Based, Full time position

About the Company:
Our client is one of the UK’s leading and fastest growing operators in the gift and gadget industry. This company opened its first store in 2002 and, over the next few years, established its position in the niche gadget and gifting retail sector. The business has subsequently grown both organically and through a series of acquisitions and now has unrivalled reach into its market through retail stores nationwide, multiple ecommerce channels and wholesale distribution to some of the UK’s top retail brands.


About the Role:
Reporting to the Head of Buying, the Junior Buyer is responsible for domestically sourcing products for all Gift Universe channels.
The Junior Buyer is also responsible for directly managing the Buying Administrator and the dropship range.

Key Accountabilities and Responsibilities:
Product
Source domestic product for all the business channels for own product categories in line with buying/SEO strategy
Analyse weekly trading reports to identify opportunities at both product & category level and own the economic model of own product categories.
Negotiate Exclusivity and first to market opportunities on key products
Maintain & develop good relationships with supplier base, be constantly looking for improvement in payment terms, marketing contributions & retro rebates
Check web listings for new lines are strong/showcase the products features well

Team
Deputise for Head of Buying where needed (Monday trade, Digital, Marketing)
Support and develop the Buying Adminstrator, ensuring they are achieving their budgeted sales and margins for the dropship category
In the absence of the Buying Administrator, ensure cover is in place with the Merchandising Administrator and that key buying tasks can be covered.
Work closely with merchandising team to monitor stock levels, slow sellers, and promotional activity.

Market
Attend UK and international trade shows/comic cons/previews
Regularly review competitor’s product ranges (in stores and online) to identify any missing opportunities and ensure we are price competitive in the market.
Regularly review competitor’s social media platforms to identify any missing opportunities and ensure we are price competitive in the market.
Monthly store visits and feedback to the team

About You:
A degree in a related field.
High degree of accuracy and attention to detail
Ability to prioritise and manage your own workload
Able to work well with multiple teams
Strong interest in the retail space
Excellent communication skills
Fast learner with a capacity to work independently
Excellent written and skills

 

Salary: £27,000 per annum
Contract Type: 6 month internship (with potential for extension)
Location: Canary Wharf  (4 days in office 1 hybrid)

Are you a recent graduate with strong Python skills looking to kickstart your career? Our client operates the regulated markets of cities across Europe and are searching for a Python expert to join them as an Operations and Automation Intern!

This is a 6-month internship paying £27K. This role is primarily office-based (Canary Wharf) with one hybrid day.

About the Company:
Our client is an Electronic Communication Network for foreign exchange trading. It strives to offer its customers access to large pools of diversified liquidity at unparalleled speed with complete transparency in the optimal location. Its award-winning technology gives them an important speed advantage and has the capability of handling thousands of clients simultaneously. Clients include retail brokers, institutions, banks, hedge funds, and proprietary trading firms.

The business is part of the leading pan-European exchange in the Eurozone.

We are hiring an Operations & Automation Intern to work directly with the Head of Operations and Business Management on a focused, high-value project: replacing our current manual invoicing and billing process with a robust, code-based automated solution. Today this process involves drawing data from separate systems, applying exceptions logic, running multi-stage validations, and significant manual intervention to produce final files. Your job is to understand it in full and then build the tooling that makes it largely self-running.

Key Accountabilities:

• Embed with the operations team to map the existing invoicing process end-to-end: data sources, transformation logic, exception rules, validation steps, and manual outputs.

• Translate that process knowledge into a clear technical specification for the automation solution.

• Build a Python-based pipeline that ingests data from both source systems, applies all business rules and exception handling, executes the required validation checks, and generates accurate, client-ready invoices.

• Eliminate or substantially reduce manual copy-paste steps through scripted data transformation and output templating.

• Ensure the solution is robust: edge cases handled, errors surfaced clearly, and outputs auditable.

• Document the solution thoroughly so it can be maintained, extended, and handed over cleanly.

• Present progress at key milestones to the Head of Operations and relevant stakeholders.

 
Knowledge, Skills, and Experience Required:
Essential

• Strong Python skills with hands-on experience in data; you are comfortable writing clean, readable, maintainable code.

• Excel proficiency: you can open a complex, formula-heavy workbook built by someone else, understand its logic, and translate it into code.

• Comfort working with structured data from multiple sources and encoding business logic programmatically, including exception paths.

• A rigorous approach to validation: you design for edge cases, not around them.

• Clear communication: you can explain what you have built and why to a non-technical audience.

Preferred
Background or coursework in finance, economics, fintech, or a related field.

Location: Leicester
Salary: £27,000 to £32,000 per annum (depending on industry relevant experience)

About the role:
Our client is a football charity on a mission to transform the lives of young people through the magic of football, ensuring everyone has the opportunity to play regardless of ability to pay, and delivering programmes that support young people’s development on and off the pitch.

The Communities programme takes a place-based approach to football, delivering high-quality, inclusive sessions that create connection and foster community. The programme delivers across schools, community training sessions, and holiday camps within localised Bloomsbury Football Foundation communities in London and ​​​​​​​Leicester, reaching 6,500 young people each week.

The Operations Coordinator plays a central role in the day-to-day delivery of the programme. Working within established processes and with guidance from the Senior Programme Coordinator, you will coordinate scheduling, resources, records, and communications so that every session runs smoothly and to a consistently high standard.

You will keep accurate records and help track programme data, spotting issues early and suggesting improvements to how we work. As you grow into the role, you will take increasing ownership of defined areas and build the stakeholder and organisational skills that underpin the programme’s continued growth.

To succeed in this role, you’ll be passionate about young people’s development and breaking down barriers to accessing sport. You will bring excellent organisational skills, reliability and attention to detail, confidence juggling multiple priorities in a fast-paced environment, clear communication, and a willingness to take initiative and learn.

Key Responsibilities:
Programme delivery & coordination

• Coordinate the day-to-day delivery of the Communities programme across schools, community training sessions, and holiday camps, ensuring all sessions run smoothly.
• Manage schedules and resources across a range of facilities, coaches, and community partners, working to ensure all sessions deliver high quality standards.
• Maintain accurate performance data and documentation for the programme to support strong safeguarding and guide continuous improvement of the programme.
• Work collaboratively across teams to support a community programme that amplifies impact and contributes to the companies broader goals and mission.

Communication & stakeholder engagement

• Act as the first point of contact for inbound communications from parents, schools and community partners, handling enquiries, resolving issues, and ensuring a seamless experience for everyone involved in the programme.
• Manage outbound programme communications, ensuring our messages are intentional, relevant, and reflective of the business values.
• Build and maintain strong partnerships with schools, local authorities, community organisations, and other delivery partners, with the aim of expanding reach and deepening impact.
• Represent the business at relevant events and forums, as needed, championing the role of community football in driving social change.

Systems, data & continuous improvement

• Develop and maintain efficient operational systems and processes that enable the programme to scale while maintaining quality.
• Use data and participant feedback to continuously improve the player, school, and partner experience, ensuring insight drives decision-making.
• Support the collection, analysis, and presentation of programme data related to participation, quality, and financial performance to inform delivery and reporting.
• Support the strategic growth of the programme by contributing ideas and identifying opportunities to increase participation and remove barriers.
• Uphold safeguarding policies and values at all times across every product line.

What We're Looking For:
A graduate from a top university with a 1^st or high 2.1 and high A’Level results
A strong interest in sports highlighted in your CV.
You are organised, people-centred, and energised by the idea of leveraging the magic of football to make communities stronger. You understand that great coordination is not just about running things smoothly, it is about making every young person, coach, school, and partner feel like they are part of something that matters.

About you:
Essential Criteria

• Graduate from a top university with a 1^st or high 2:1 and high A’Level results.
• Passion for football as a tool for social impact
• Excellent organisational skills, with the ability to manage schedules, resources, and multiple tasks across more than one location
• Takes ownership of defined tasks and sees them through to a high standard with limited need for rework
• Clear, professional communication skills, adapting tone for different audiences including participants, parents, coaches, and colleagues
• A proactive, problem-solving approach, spots issues and suggests improvements rather than simply accepting the status quo.
• Reliable and detail-oriented, with the ability to maintain accurate records and consistently meet deadlines
• Experience using data and insights to drive operational improvement 
• Comfortable making routine decisions independently and knowing when to escalate
• Good grasp of technology and digital tools, including Microsoft 365 and Salesforce or similar CRMs
• A collaborative team player, curious about how the wider organisation works and keen to learn and grow
• Eligibility to live and work in the UK with no future sponsorship required.
• Experience coordinating sports, education, or youth programmes (not essential, but nice to have)
• Understanding of the grassroots football landscape and/or youth sports provision (not essential, but nice to have)

Benefits:

• Regular staff socials & monthly ‘Team Talk’ with pop-up catering
• Opportunities to attend Premier League, WSL, FA Cup, League Cup, and Champions League football matches
• Cycle to work scheme
• Salary sacrifice workplace pension scheme
• 24 days holiday allowance, increasing by one day per year after two years’ service
• Funding toward training and five days of fully paid study leave
• The chance to grow within a mission-driven organisation doing work that genuinely matters 

Graduate Financial Planning Analyst
Location: Central London
Salary: £30,000 - £35,000

Do you want to launch your career in wealth management
The best financial advice isn't built on spreadsheets alone, it's built on understanding people's lives, ambitions and long-term goals.
As an independent financial planning and investment management firm, we help individuals, families and business owners make confident decisions about their financial future. Our advice is built on trust, integrity and long-term relationships, with a focus on delivering exceptional client outcomes.
As a Graduate Financial Planner, you'll gain first-hand exposure to the complete financial planning process. Working alongside experienced Financial Planners, you'll develop technical expertise in investment management, retirement planning, tax-efficient strategies and wealth preservation while contributing to meaningful work from your first day.
If you're intellectually curious, enjoy solving complex problems and want to build a long-term career in wealth management, we'd love to hear from you.

About the Role
This is an opportunity to learn every stage of the financial advice process while supporting experienced advisers and developing the technical knowledge needed to become a trusted financial planning professional.
You'll work closely with advisers, paraplanners and clients, gaining practical experience that goes far beyond a traditional graduate role.

What You'll Do
As a Graduate Financial Planner, you'll support advisers throughout the client journey while developing the technical and commercial skills required for a successful career.
Your responsibilities will include:

• Supporting advisers in preparing personalised financial planning and investment recommendations.
• Gathering and analysing client financial information to produce comprehensive net worth statements and cash flow analyses.
• Preparing high-quality client reports, suitability letters and meeting documentation.
• Maintaining accurate client records and ensuring back-office systems are up to date.
• Attending client meetings, taking notes and observing how experienced advisers build trusted relationships.
• Researching financial planning solutions, investment products and market developments.
• Supporting regulatory and compliance activities to maintain the highest professional standards.
• Working collaboratively across the business to deliver an exceptional client experience.

As your experience grows, you'll take on increasing responsibility and contribute to more complex financial planning work.

Who We're Looking For
We're looking for exceptional graduates who combine strong academic achievement with curiosity, analytical thinking and a genuine interest in financial planning.
You'll ideally have:

• A First Class degree (or be on track to achieve one) from a leading UK university.
• A degree in Economics, Finance, Accounting, Mathematics, Engineering or another analytical discipline.
• Strong analytical and numerical skills.
• Excellent written and verbal communication skills.
• Outstanding attention to detail.
• Commercial awareness and an interest in financial markets.
• A proactive attitude and enthusiasm for learning.
• Strong organisational skills and the ability to manage multiple priorities.

Previous experience in financial services isn't required, we're looking for individuals with the potential, ambition and commitment to build a successful career in wealth management.

What We Offer

• Direct mentoring from experienced Financial Planners.
• Exposure to the full financial planning process from day one.
• A collaborative, supportive and high-performing team environment.
• Meaningful client exposure and real responsibility from the outset.
• Clear opportunities for long-term career progression within a growing independent firm.

If you're looking for a graduate opportunity where you'll develop quickly, work alongside experienced professionals and make a meaningful contribution from the start, we'd love to hear from you.
 

Working Hours & Benefits
Summer Period (April–September): 8:00 am – 5:00 pm
Winter Period (October–March): 8:00 am – 6:00 pm
Annual Leave: 28 days inclusive of bank holidays
Salary: £28,000 – £32,000 per annum (based on industry experience)

About the Business:
We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England  with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building.

Role Purpose:
The Graduate Digital Systems, AI & Programming Specialist will support the design, development and optimisation of the company’s digital systems, applications, reports, automations and AI-driven tools. The role will focus on practical business technology delivery, including building internal applications, improving reporting efficiency, integrating data across systems, developing automations and supporting the business’ wider digital transformation roadmap.
This role is suited to a technically strong graduate with programming ability, advanced Excel capability, analytical thinking and a strong interest in AI, data, automation and business systems. The successful candidate must be able to turn operational problems into clear technical solutions that improve productivity, profitability, compliance and visibility across the business.


Key Responsibilities:

Application Development & Internal Tools

• Assist with the design, build and testing of internal business applications, portals and digital tools to support operational teams, engineers, subcontractors and management.
• Develop practical prototypes, minimum viable products (MVPs) and proof-of-concept solutions for business use cases such as engineer diagnostics, stock visibility, equipment tracking, certificate checks and productivity reporting.
• Support the back-end logic and data flows required for applications, including database structures, API calls, authentication workflows, data validation and error handling.
• Work with the Graduate IT Project Manager / Systems Coordinator and any third-party developers to ensure applications are built in line with business requirements, security expectations and user feedback.

Reporting, Excel Automation & Management Information

• Create, improve and automate high-quality operational reports for management, including productivity, profitability, stock usage, engineer performance, subcontractor performance, SLA performance and exception reporting.
• Use advanced Excel skills to build and maintain robust spreadsheets, including complex formulas, PivotTables, Power Query, Power Pivot, data validation, lookups, macros/VBA and structured reporting templates.
• Convert manual trackers and repetitive reporting processes into automated or semi-automated workflows that reduce administrative time, human error and duplicated data entry.
• Build dashboards and visualisations using appropriate BI/reporting tools, ensuring reports are accurate, reconciled, easy to understand and suitable for senior management decision-making.

Data, Systems Integration & Universal Adaptor Support

• Support the integration of the comany's systems through APIs, webhooks, data imports/exports and the Universal Adaptor / integration layer.
• Assist with data mapping, field matching, transformation rules, testing scripts, exception handling and reconciliation between systems.
• Support integration between core business systems such as CRM platforms, scheduling systems, tracking/telematics, HR systems, H&S platforms, document management tools and renewables applications.
• Maintain clear technical documentation covering data flows, integration mappings, system logic, error-handling processes and change history.

AI, Automation & Innovation

• Research, prototype and support practical AI and automation use cases that are suitable for the comapny's operational environment.
• Assist with AI-supported projects such as certificate auditing, call-triage concepts, stock-loss detection, anomaly detection, automated reporting and knowledge search tools.
• Use approved tools and safe development practices when testing AI models, automation workflows and data-driven solutions, ensuring GDPR, confidentiality and information security requirements are followed.
• Identify opportunities to improve productivity, reduce manual processing and increase accuracy through scripting, workflow automation, AI-assisted review and data analytics.

Stock, Asset & Operational Systems Projects

• Support the development of digital solutions to track engineer-issued stock, van stock, equipment, PDAs, laptops and other company assets.
• Assist with systems that improve accountability for issued parts and equipment, including issue, transfer, return, damage, fault and reconciliation workflows.
• Support future supplier/merchant integration projects to check stock availability, compare pricing and reduce delays or purchase order errors.
• Provide data analysis to identify stock leakage, over-ordering, missing assets, process gaps and operational inefficiencies.

SaaS Platform & Systems Support

• Provide technical and analytical support across the business systems, including platforms such as BigChange, DocuWare, Freshdesk, Employment Hero, telephony systems and other operational tools.
• Assist with configuration, data exports/imports, user testing, system enhancements, troubleshooting and performance monitoring.
• Work with the IT Project Manager / Systems Coordinator to ensure changes are properly tested, documented and communicated before rollout.
• Support internal users with technical queries where appropriate and escalate issues to vendors, the MSP or developers with clear replication steps and evidence.

Security, GDPR, ISO 27001 & Documentation

• Follow the company's information security, data protection and confidentiality requirements when handling business data, personal data, system access and technical documentation.
• Support ISO 27001 audit readiness by maintaining technical evidence, access reports, change logs, data-flow documentation, configuration records and control evidence where required.
• Ensure code, reports, dashboards, automations and system changes are documented clearly and can be reviewed, handed over and audited.
• Contribute to SOPs, runbooks, technical guides, user guidance and training material for new tools and digital processes.

Skills & Qualifications:

• Graduate in Computer Science, Software Engineering, Data Science, AI, Mathematics, Engineering or a related technical discipline.
• Strong programming capability in one or more languages such as Python, JavaScript, Node.js, SQL, VBA or similar.
• Advanced Excel knowledge is essential, including complex formulas, PivotTables, Power Query, data modelling, dashboards and automation/macros.
• Good understanding of databases, data structures, APIs, web applications and system integration concepts.
• Ability to analyse business problems, define technical requirements and produce practical solutions.
• Strong documentation skills and the ability to explain technical information clearly to non-technical colleagues.
• Good attention to detail, testing discipline and commitment to data accuracy and quality assurance.

Desirable:

• Experience building web applications, internal tools, dashboards or workflow automations as part of a university project, internship, placement or personal portfolio.
• Exposure to AI/ML, natural language processing, OCR, data analytics, automation tools or business intelligence platforms.
• Experience with Power Automate, Google Apps Script, VBA, Power BI, Looker Studio, Flask, React, Node.js, Git, Azure or similar technologies.
• Awareness of UK GDPR, cyber security principles, ISO 27001, secure coding and data governance.

Personal Attributes:

• Technically curious, innovative and keen to build practical business solutions.
• Highly analytical with strong problem-solving ability and attention to detail.
• Proactive, self-motivated and able to manage assigned tasks through to completion.
• Comfortable working with non-technical stakeholders and translating business needs into technical outputs.
• Organised, reliable and able to work in a fast-moving SME environment.
• Values confidentiality, data integrity, cyber security and professional conduct.

Success Measures:

• Delivery of reliable reports, dashboards and automations that reduce manual workload and improve management visibility.
• Successful development or support of internal applications, prototypes and digital tools aligned to the company's project roadmap.
• Improved data quality, reporting accuracy and system documentation across key business areas.
• Clear evidence of collaboration with internal teams, vendors, developers and the Graduate IT Project Manager / Systems Coordinator.
• Positive feedback from operational teams and senior management on usefulness, accuracy and reliability of digital solutions.
• Compliance with the business' data protection, cyber security and confidentiality expectations.