About the Company:
We are a private independent company operating two London based training venues in the City of London.
Smithfield, operates as a boutique style venue with a variety of clients, with our second new venue,
Moorgate, is opening in October 2026 and will cater for the same clientele in Moorgate.  The business has a strong reputation for customer service and a first-class food & beverage function. Our client base is broad, and the sales function supports reactive enquiry handling, new business development, account management and developing relationships with third party agencies.

The Role:

The Senior Sales Executive (SSE) plays a key role in co-ordinating and processing new business enquiries with a particular focus on the Moorgate venue. This is a full time role, offering the opportunity to work remotely on either a Monday or a Friday. Office based days will be in London EC2.

The post-holder is required to ensure that all enquiries are dealt with in a professional manner and that bookings are optimally placed, balancing client needs and maximising yield at both venues. 

The timely updating of all related administrative systems and in particular KX, the booking platform, is a vital element of this role. The SSE will be responsible for ensuring the smooth transition of all bookings from sales to operations within all Venues through effective communication.

Specific Responsibilities:
Sales, Customer Relations and Administration

• To be fully familiar with the rooms, facilities and relative advantages of all company venues.
• To make sure client requirements are matched to the venue package offered.
• To process new business bookings by answering enquiries in a professional and timely manner, sending out customized proposals & information, setting up and maintaining bookings systems through the KX computerised system.
• To price events within pricing guidelines, optimising yield through high conversion rates and helping to ensure that business targets are met.
• To look for opportunities to ‘up-sell’ and increase the value of bookings.
• To arrange and undertake meetings and ‘show-rounds’ (client inspection).
• To liaise with Event Executives and venue teams to ensure that client contracts and associated documents are issued.
• To add new contacts to the KX and amend records as appropriate.
• To develop knowledge of the local market, venue sector development and direct competitors.
• To develop and maintain strong relationships with key corporates and third-party agents to build up detailed client knowledge, ensuring a strong pipeline of relevant enquiries are received, plus good conversion levels.
• To maintain and develop strong relationships with regular bookers, assisting with rate reviews and maintaining contact to ensure future booking opportunities are maximised.
• To be aware of marketing promotions and ensure that all resulting enquiries are responded to in an efficient and timely manner, recorded and followed up.
• Occasional networking is required with key prospects at industry events to promote the brand and build more direct awareness of our venues.
• To work closely with colleagues in the venue team to make sure every business opportunity is followed up quickly & professionally and the strategy for customer acquisition is adhered to.
• To occasionally assist in the venues when required on an operational level, for example assisting in client registration and reception services.
• To be a main contact for sales leads through online sources such as Venue Directory. Processing bookings expediently.
• To produce records and reports pertaining to personal sales activity and effectiveness.
• To assist with all administrative tasks associated with the sales process and assist the team with these as appropriate. 

Person Specification:
This post-holder requires the following experience, attributes and skills:

• Proven sales experience ideally in meetings and events, and a passion for sales with strong desire to exceed.
• Ability to handle and process booking enquiries professionally and efficiently.
• Excellent administrative skills, plus strong English Language skills and I.T. skills are required.
• Strong interpersonal skills and a professional and confident telephone manner.
• Ability to undertake professional site visits, preparing proposals & following up.
• Experience in maintaining client relationships and account management would be a strong advantage.
• Ability to self-motivate and work to targets.
• Strong negotiation and influencing skills, plus exemplary organisational skills are also required.

Remuneration and benefits:

• Salary £32,000 per annum
• Individual bonus scheme based upon commercial results.
• Option to work remotely one day per week, Monday & Friday.
• Participation in the Company Pension Scheme (NEST).
• Complimentary refreshments and lunch.
• Participation in the employee assistance scheme (BHSF).
• Participation in BHSF connect providing access to discounts across a range of retail, hospitality and services. 
• Three times salary Term Assurance is offered to all employees who have completed their probation.
• 22 days annual leave, (rising annually by 1 day to a maximum of 25 days), plus the statutory 8 Bank Holidays.
• Usually at least five days A/L to be taken in August.
• A discretionary extra 3 days for Christmas closure is usually awarded annually company wide.

Hours to be worked Monday to Friday, 40 hours per week excluding breaks, usually worked between 8am & 7pm.
It is unlikely, but occasional weekends may be required for which time off in lieu or overtime can be claimed.

Are you analytical, well-organised, and confident in terms of working with a team and communicative from the outset?
Are you looking to work for a Media Agency predominantly working with Publishing Clients?

This position will suit someone analytical and interested in ad operations/campaign management?

We're looking for an AdOps Account Executive to support our web and app publisher partners across both direct-sold and programmatic supply. You'll help manage bookings, campaign trafficking, and tag implementation, while building the relationship and commercial skills to grow into a full publisher management role.

This is a great entry point into digital ad operations — you'll get hands-on exposure to both the technical side of running campaigns and the commercial side of managing publisher partners, across web and in-app inventory.

 You will learn and develop in using systems, mainly the GAM ad server, so you are able to send tags out to publishers, set up reports in the platform and identify discrepancies, etc.


Key Responsibilities
Publisher Relationship Support

• Act as day-to-day contact for a portfolio of web and app publisher partners, supporting the Publisher Services Manager on account management
• Help maintain strong working relationships with publishers to support supply quality and availability
• Assist with regular check-ins and performance reviews with publisher partners

Campaign Bookings & Ad Operations

• Manage the booking process for campaigns across both direct and programmatic publisher inventory, on web and in-app
• Traffic campaigns and send/implement ad tags, ensuring correct setup and timely go-live
• QA tags and creative before launch; flag and help troubleshoot delivery, tracking, or discrepancy issues
• Monitor live campaign pacing and delivery, escalating under-delivery or technical issues where needed

Commercial Support

• Support rate and terms discussions with publishers, gaining exposure to negotiation and deal structuring
• Help maintain and track rate cards, floor prices, and deal terms across the portfolio
• Assist with drafting and processing insertion orders and publisher agreements

Reporting & Process

• Keep accurate records of bookings, discrepancies, and campaign performance
• Support regular reporting on supply performance and fill rates for internal stakeholders
• Help identify and implement improvements to the booking-to-billing workflow

What You'll Bring

• A strong interest or exposure to: ad operations, publisher/supply management, or trafficking in digital advertising
• Prepared to learn and gain hands-on experience with ad servers and tag management tools (e.g. GAM, Xandr, or similar)
• Comfortable with numbers and keen to develop commercial/negotiation skills
• Strong attention to detail — happy to check tags, spot discrepancies, and follow processes carefully
• Good communication skills; confident building relationships with external partners
• Organised and able to juggle multiple bookings and campaigns at once
• Comfortable working in spreadsheets (Excel/Google Sheets)

Nice to Have

• Exposure to both web and in-app/mobile advertising
• Familiarity with programmatic concepts — header bidding, waterfalls, PMPs
• A degree or coursework in marketing, business, media, or a related field

What We Offer

• Salary circa £25,000 – £27,000, depending on experience
• Flexible/hybrid working
• Structured progression into a full Publisher Services Manager role

Location: London, Green Park (3 days in office)
Salary: £30K per annum
12 month Fixed Term Contract

About the Company:
Founded in 1997 and partner-owned, our client is a leading European mid-market sector specialist investor focused on mission-critical businesses across Business Services, Industrial Tech, and Healthcare. With over 150 investment professionals across 11 offices, they invest through three complementary strategies:

• Mid-Market Private Equity (TMM): Equity positions of €200–500m+ in companies with enterprise values of €400m–2bn+. The sixth flagship fund (T6) recently closed at €5.5bn, the firm's largest to date.
• Smaller Mid-Cap Private Equity (TSM): Applies the business' operational expertise to smaller European companies, targeting equity positions of €50–125m.
• Opportunistic Credit (TDO): Senior-secured debt in sound mid-market businesses facing temporary headwinds, with new strategies under development including in the CLO space.

The Role:
We are offering a successful candidate the opportunity to work for a leading Private Equity firm as a Finance Intern for 12-months. This is an ideal opportunity to work in a dynamic environment and develop the key skills needed to grow within the finance industry.

Key responsibilities include:

• Perform detailed analysis for control of deal costs and recharge to appropriate third parties in accordance with various Agreements.
• Raise disbursement invoices.
• Process employee travel and entertainment expenditure reports and ensuring compliance with group policy.
• Assist the team with preparing and checking ledger balances and other monthly and yearly accounts.
• Support the Management Reporting function.
• Project support on efficiency.
• Contribute to improvement projects.

What’s In It for You?

• Acquire expertise in the Private Equity Sector by immersing yourself in a dynamic industry where you play a role in advancing operational excellence.
• Obtain first-hand understanding of the internal finance operations within a rapidly evolving landscape, recognizing the significance of precise cost control and timely, accurate management reporting.
• Engage in real responsibilities, serving as an integral part of the finance team and collaborating with professionals across all tiers of the organisation.
• Cultivate the confidence to navigate the expectations of senior leadership and address their needs effectively.

The Candidate Profile:
The ideal candidate for this role is an ambitious, high-energy individual who thrives in a collaborative environment. They are humble and honest, valuing the opportunity to learn from mistakes and continuously improve. With a strong client focus and unwavering commitment to delivery, they possess exceptional interpersonal communication skills and a methodical approach to tasks, ensuring accuracy and attention to detail. Their open, honest, and straightforward demeanour fosters proactive consultation and communication. Demonstrating a high level of integrity, this candidate plans ahead and executes tasks systematically, embodying the qualities of a dedicated team player.

In terms of the experience and personal competencies required for the position, we would highlight the following:

• Degree in Finance, Accounting or related field
• Demonstrated background in generating fee and disbursement invoices.
• Proficiency in computer operations, particularly adept with Excel and Outlook.
• Mastery of financial reporting tools and general ledger systems.
• Strong comprehension of double-entry principles.
• Exceptional skills in Excel, IT, and numeracy, with a passion for finance-related work.
• Outstanding written and verbal communication skills.
• Right to work in the UK with no future sponsorship

This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job-related duties as reasonably requested by your manager.

Location: London, Green Park (5 days in office)
Salary: £30K - £35K per annum
12 month Fixed Term Contract

About the Company:
Founded in 1997 and partner-owned, our client is a leading European mid-market sector specialist investor focused on mission-critical businesses across Business Services, Industrial Tech, and Healthcare. With over 150 investment professionals across 11 offices, they invest through three complementary strategies:

Mid-Market Private Equity (TMM): Equity positions of €200–500m+ in companies with enterprise values of €400m–2bn+. The sixth flagship fund (T6) recently closed at €5.5bn, the firm's largest to date.
Smaller Mid-Cap Private Equity (TSM): Applies the business' operational expertise to smaller European companies, targeting equity positions of €50–125m.
Opportunistic Credit (TDO): Senior-secured debt in sound mid-market businesses facing temporary headwinds, with new strategies under development including in the CLO space.

The Role:
Some of the key differentiators include proprietary deal access through strong local presence, partnerships with global corporates and family-owned businesses, a repeatable investment playbook, and the Accelerator Unit. Acting as the dedicated value creation group with over 50 operational and functional specialists across areas such as Leadership & Culture, Full Potential planning, AI & Digital and Sustainability, this is one of the largest such platforms in European private equity.

The companies over 300 investors include leading pension funds, sovereign wealth funds, insurers, family offices, and endowments. With key offices in London, Stockholm and Frankfurt, the company also maintains a broader presence across the Nordics, DACH, Benelux, China, and the US. This is an entry-level opportunity to join the IT team and gain hands-on experience supporting a high-performing investment firm. The successful candidate will play a key role in delivering day-to-day IT support to the London office and learning the wider IT function from the ground up.

You will join a team of 9-10 IT specialists, reporting to the IT Service Desk Lead, and be based in our London office. You will help support around 170 local users and, with guidance, contribute to the remote support of over 500 users across 11 sites internationally. The role is primarily focused on the Service Desk, with structured exposure to project work, infrastructure, and end-user technology as you develop.

This is a development-focused position designed for someone at the start of their IT career, You will gain meaningful exposure to a private equity environment and the state-of-the-art technology that supports a modern, international financial services firm.

Responsibilities:
Under the guidance of senior team members, you will be expected to take on the following responsibilities as your experience grows:

Day-to-Day Service Desk Support

• Provide 1st-line support to London-based and remote users via our helpdesk ticketing system, escalating to senior colleagues where needed
• Log, triage and progress incidents and service requests within defined SLAs
• Help with everyday IT issues including password resets, account access, software installation, printing, peripherals and basic troubleshooting
• Support users with Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)

End-User Devices and Mobile

• Assist with the build, configuration and deployment of end-user devices (Lenovo X1 Carbon is our standard laptop)
• Support Apple mobile devices (latest iPhone Pro and iPad Pro) managed through our MDM platform (Microsoft Intune)
• Help maintain accurate hardware and software asset records

Onboarding and Offboarding

• Support new joiner onboarding, including device preparation, account creation and induction sessions
• Assist with leaver processes, including device collection and account deactivation

Meeting Rooms and Collaboration Technology

• Help set up and support video conferencing in our meeting rooms (Neat Board, Neat Bar Pro and Microsoft Teams Rooms)
• Provide basic support for Teams Telephony and audio-visual issues during meetings

Projects, Documentation and Wider Team Support

• Assist with IT projects and the rollout of new technologies as the firm continues to evolve
• Help keep user-facing documentation, guides and the knowledge base up to date
• Support major events such as the firm's Annual General Meeting under the direction of senior colleagues
• Occasional travel to other European offices may be possible as part of your development

What We Are Looking For:
This is an entry-level role and we do not expect candidates to have professional IT experience. We are looking for potential, attitude and a genuine interest in technology rather than a long CV.

Essential

• Strong interest in a career in IT support, infrastructure or technology more broadly
• Recently completed, a qualification relevant to IT (such as a university placement year in Computer Science, IT, Information Systems or a related field; or an equivalent qualification)
• Confident and comfortable using Windows 11 and Microsoft 365 in a personal or academic context
• Excellent written and verbal English communication, with the ability to explain technical issues clearly to non-technical users
• A professional, service-minded approach and a willingness to learn quickly in a fast-paced environment
• Right to work in the UK with no future sponsorship

Desirable (Not Required)

• Any vendor or industry certification such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), Google IT Support Certificate or ITIL 4 Foundation
• Some prior exposure to a service desk, helpdesk, retail tech support, university IT helpdesk or similar customer-facing technical role
• Familiarity with basic networking concepts, mobile device management or cloud services
• Interest in financial services, private equity or the wider professional services sector

Core Competencies:

• Professional, positive and approachable, with strong interpersonal skills and a willingness to engage with colleagues at all levels
• Curious and proactive - you take ownership of problems and see them through to resolution
• Calm and methodical under pressure, with good attention to detail
• Able to work both independently and as part of a small, collaborative team
• Open to feedback and committed to your own learning and development
• Comfortable handling confidential information with discretion
• Willingness to travel occasionally across our European offices as the role develops

What We Offer:

• Structured exposure to enterprise IT in a high-performing private equity environment
• Hands-on experience across service desk, infrastructure, devices, collaboration technology and IT projects
• Mentorship from a small, experienced and supportive team of 9-10 IT specialists
• Support toward relevant industry certifications during the placement
• Exposure to international colleagues across our 11 offices in Europe, New York and Shanghai
• Competitive intern compensation, benefits and modern office facilities

Part-Time | 2 Days Per Week | £15 per hour | 3 - 6 Month Internship
Days: 2 days per week
Duration: 3–6 months
Pay: £15 per hour
Location: The Record Hall, Hatton Garden, London
About the Company
We are an established and successful jewellery valuation business based in the heart of London's Hatton Garden.
We specialise in professional jewellery valuation and validation services, working with high-quality jewellery and an impressive range of clients. We are now looking for a creative, outgoing and digitally minded individual to join our team as a part-time intern.

This is an exciting opportunity to become part of the marketing launch and development of an already successful brand, helping us strengthen our social media presence, create engaging content and communicate what makes us different.

The Role
We are looking for a Social Media & Content Marketing Intern who is enthusiastic about social media, content creation and digital marketing.
Working directly with the CEO, you will have the opportunity to get involved across a broad range of marketing activities rather than being restricted to one area.
You will help us create and edit engaging content for our social media channels and websites, develop ideas for campaigns, and support the marketing launch of our growing digital presence.
This is a practical, hands-on role and would suit someone who enjoys being creative, is comfortable using social media and wants to gain genuine experience within a successful luxury-focused business.
Key Responsibilities

• Prepare, create and edit engaging social media content.
• Assist with photography, video and short-form content for social media.
• Edit reels, videos, images and other digital content.
• Help develop ideas for Instagram, TikTok, LinkedIn and other relevant platforms.
• Support the development and launch of social media marketing campaigns.
• Research current social media trends and identify opportunities for the brand.
• Help create content around jewellery, valuations, expertise and the business.
• Assist with website and digital marketing content.
• Help maintain a consistent and professional brand identity across digital channels.
• Monitor social media engagement and contribute ideas to improve reach and audience growth.
• Work closely with the CEO and wider team on marketing projects.

Who We're Looking For
We're looking for someone who is outgoing, enthusiastic and naturally comfortable with social media.
You don't need years of marketing experience. What's more important is that you understand social media, enjoy creating content and are keen to learn.
You have recently graduated in Marketing, Digital Marketing, Social Media, Communications, Media, Fashion, Jewellery or a related subject, or simply have a genuine passion for content creation and digital marketing.

We're particularly interested in someone who has:

• A good understanding of social media platforms.
• An eye for good visual content and presentation.
• Some experience with video or photo editing.
• Creativity and the confidence to suggest new ideas.
• Excellent communication skills.
• An outgoing and positive personality.
• Good attention to detail.
• A willingness to learn and get involved.
• An interest in luxury, jewellery, fashion or premium brands is advantageous.

Why Us?
This isn't an internship where you'll simply be observing from the sidelines.
You'll have the opportunity to work directly with an established business and play a genuine role in its marketing development.
You will gain practical experience in:

• Social media strategy and content creation.
• Video and image editing.
• Digital marketing.
• Brand development.
• Marketing campaign launches.
• Content planning.
• Working with a luxury product.
• Understanding how an established business grows its digital presence.
• Working directly with senior management.

Location: Richmond, West London (Hybrid - 2 days in office)
Industry: Website Application Development Agency
Salary: £27K - £28K per annum

About the Company:
We are a web development agency based in Richmond, London, delivering bespoke web applications and websites for a wide range of clients - primarily within the pharmaceutical sector. Our services span consultancy, design, development, hosting, and support.

Our offices are based in Richmond, London, however, we encourage local team members to meet once weekly at the office to catch up on projects and collaborate with colleagues, while staff working outside of London meet less frequently.

Job Overview:
We’re looking for a detail-oriented and proactive Account Executive to join our collaborative and fast-moving team. If you are interested in programming or have an IT background with an interest in working more with clients, this is the job for you!

This role focuses heavily on content population and management across client websites and web applications. You’ll use our CMS to update, format, and manage client-supplied content, ensuring it meets both design expectations and regulatory compliance. You’ll also coordinate content approval workflows and help maintain strong client communication throughout.
In addition to content management, you’ll be part of building and maintaining long-term client relationships, helping ensure smooth project delivery and client satisfaction.


About You:
You’re tech-savvy (ideally a degree in Computer Science LifeScience or a related field) with a sharp eye for detail and accuracy.
You’re comfortable managing multiple tasks and deadlines simultaneously.
You enjoy working within structured systems like CMS platforms and are quick to learn new tools.
You’re organised, self-directed, and capable of translating client needs into well-executed tasks.
Experience working in an agency or a regulated industry (e.g., healthcare, pharma) is highly beneficial.
You’re a clear and confident communicator who thrives in a collaborative environment.
You have a strong interest in AI and would be able to use AI tools to help support your role.
Bonus but not essential is if you have had some experience with JavaScript, Web development, HTML, database programming or Laravel.
 
Key Responsibilities:
Content Management
Upload, edit, and manage website content using our CMS.
Format and structure text, images, and downloadable files according to design and brand guidelines.
Track and manage client-supplied content through the approval process.
Ensure all updates comply with internal best practices.

Project & Workflow Coordination
Support ongoing web and digital projects with regular content updates and issue tracking.
Liaise with developers and designers to ensure content fits project requirements.
Maintain accurate records of progress, feedback, and status using internal tools.

Client Communication & Relationship Support
Act as a point of contact for day-to-day content updates and project communications.
Keep clients informed about content progress, timelines, and outstanding needs.
Work with senior team members to develop trusted, responsive relationships.

Compliance & Security
Follow internal procedures aligned with our ISO 27001-certified information security management system.
Ensure updates meet data protection (e.g. GDPR) and pharmaceutical regulatory standards (e.g. ABPI).
Proactively raise risks, compliance concerns, or inconsistencies.


Qualifications & Experience:
Ideally 1–2 years of experience in a digital account support role.
Highly organised with strong attention to detail.
Strong written and verbal communication skills.
Experience managing content workflows in a professional environment.
Understanding of pharmaceutical industry regulations and compliance requirements, would be a plus
Ability to work independently and collaboratively in a fast-paced environment.


The perks
24 days holiday (Equivalent to 32 days holiday inclusive of public holidays) 1 extra day’s holiday for every year that you work with us (capped at 5)
MacBook Air and large monitor for home
Flexible office/home working
Professional development - allowance for training courses
£120 contribution for eye tests and glasses/contact lenses Paid social events

Are you a confident marketing executive looking to work across Tech and Fashion 
Are you able to commute daily to Richmond / Kew?

About the Role
This is a hands-on role suited to a marketing professional who thrives in a fast-paced, dynamic environment. Based at our London office, you will execute campaigns, manage digital properties, and support lead generation across multiple brands and storefronts.

The Marketing Executive will work closely with the Marketing team to implement the marketing strategy, strengthen brand positioning, generate demand, and support business development efforts across key markets, both online and offline.

About the Client

​​​​​We comprise of multiple trading companies operating across diverse B2B and B2C markets. Built on a reputation for deep sector knowledge, strong partnerships, and a results-driven approach, the Group works closely with clients and partners to navigate complexity, accelerate growth, and deliver measurable outcomes.

We are seeking a Marketing Executive to play an essential role in implementing our digital marketing strategy across the Group

Digital Marketing & Campaign Execution

• Execute campaigns across SEO, PPC, social media, email, and partnerships
• Maintain the annual marketing calendar and identify opportunities to scale activity through test-and-learn
• Set up and manage paid campaigns (Google Ads, Meta Ads, LinkedIn) and monitor performance
• Develop and execute LinkedIn marketing strategies to drive brand awareness, engagement, and lead generation.

Website & Storefront Management

• Maintain and update websites using CMS platforms (Magento 2, Shopify, Webflow, Squarespace)
• Manage multiple digital storefronts, ensuring consistent UX and brand alignment
• Upload content, update product information, and conduct regular audits for accuracy and functionality
• Ensure SEO best practices, site speed, and UX standards are maintained
• Work with developers or agencies to deliver enhancements and resolve issues

Email Marketing & CRM

• Design, write, and deploy email campaigns using HubSpot, Klaviyo, or Salesforce
• Segment audiences and tailor messaging to customer lifecycle stages
• Manage automated email flows and monitor campaign performance
• Support CRM management (Salesforce Account Engagement), including segmentation and list creation

 
Content & Asset Development

• Develop and deliver content strategies supporting lead generation and retention
• Create digital assets for use across marketing channels
• Design or coordinate flyers, brochures, branded templates, and event materials
• Ensure consistent brand identity across all formats
• Use AI tools (e.g., ChatGPT, Claude) to support content creation while maintaining editorial oversight

Analytics & Reporting

• Analyse website and campaign performance using Google Analytics and other tools
• Translate data into actionable recommendations to improve KPIs
• Produce regular reports and share insights with internal stakeholders

Collaboration

• Partner with sales teams to align marketing activity with commercial targets
• Build relationships with strategic partners and coordinate event sponsorships
• Support logistics for virtual events and online conferences

Skills and Personal Attributes

• Proven track-record of delivering campaigns with a strong commercial focus
• Experience managing websites, ideally Magento 2 or similar eCommerce platforms
• Knowledge of SEO, PPC, social media marketing, and email automation
• Proficient with Google Analytics and reporting tools
• Experience with Salesforce Account Engagement or comparable marketing automation platforms
• Familiarity with design tools (Photoshop, Canva, InDesign)
• Understanding of HTML and web development basics
• Excellent written English
• Data-driven with strong analytical skills
• Creative, proactive, and eager to learn
• Organised and comfortable managing multiple projects simultaneously
• Reliable and able to work independently
• Flexible and adaptable in a fast-paced environment
• Strong collaborator who works well with sales, partners, and agencies

Benefits

• Competitive salary and performance related bonuses
• Creative and collaborative work environment
• Hands-on experience across branding, sales, and marketing
• 22 days holiday per year + Bank Holidays + 3 Wellness days per year + Christmas Shopping Day + Additional day off for Birthday
• Pension Scheme
• Health Insurance
• August Wellness Month + Tuesday Wellness Class + Walking Wednesday

Salary: £27,500
Location: Soho, Central London
Job Type: Permanent, Hybrid - 4 days per week and working from home on Fridays, unless needed in the office for specific business requirements.

Join the dynamic and expanding leader in retail media. We provide innovative solutions for blue-chip clients within major supermarket chains such as Tesco, Sainsbury’s, Morrisons, and Asda.

You will be joining a forward-thinking and ambitious company where creativity and innovation are at the heart of everything we do. We offer a collaborative environment with plenty of opportunities to grow, develop your skills, and progress your career. Your ideas are valued, and we actively encourage team members to take on new challenges, broaden their experience, and advance within the company.

About the Role:
This Sales and Marketing Executive position is instrumental in supporting the commercial success and operational delivery of trolley media campaigns across our retail partners. Acting as a key liaison between internal teams and external stakeholders, the ideal candidate will be highly organised, commercially aware, and confident in nurturing long-term client relationships. A strong aptitude for data analytics and maths is essential, as you will be analysing campaign performance, identifying insights, and using data to inform strategic decisions. You will work closely with the Senior Account Manager to ensure campaigns are executed smoothly, while also helping to drive strategic conversations that position the comany as both a trusted fulfilment partner and sales entity.

Key Responsibilities Include:

Client Relationship Management:

• Act as a key contact for supermarket partners, ensuring clear communication and smooth campaign delivery
• Engage proactively with clients to understand their goals and decision-making processes
• Resolve queries quickly and share campaign insights to support client satisfaction and retention

Campaign Support & Coordination:

• Coordinate the booking process with the Operations team: managing briefs, availability checks, optioning space, and campaign confirmation, using strong attention to detail and numerical skills to ensure accuracy
• Gather visuals, data, and feedback for post-campaign reporting, applying data analytics aptitude to extract insights and inform future campaigns
• Ensure clear, timely communication of campaign requirements to all stakeholders

Sales & Presentation Support:

• Create client-facing decks, proposals, and case studies
• Support the Senior Account Manager in preparing and delivering presentations to both retailer and advertiser clients, using analytics to inform key recommendations
• Create quarterly reviews that analyse data related to campaign performance and identify growth opportunities
• Support negotiation and closing of deals, ensuring clarity on pricing, deliverables, and campaign outcomes
• Feed client insights into commercial strategy and campaign planning

Marketing & Content:

• Help maintain and update website content, ensuring it reflects current campaigns and services
•  Publish regular social media posts showcasing campaign highlights and industry insight

Reporting & Meetings:

• Prepare updates and materials for weekly sales meetings and monthly team meetings, including analysis of financial documents to extract key statistics and insights
• Assist with compiling monthly team meeting content and presenting updates where appropriate
• Maintain accurate internal trackers, documents, and shared files
• Support ad hoc reporting and admin as required

Essential Skills for the Role:

• Client Relationship Management: Building and maintaining strong relationships with clients, resolving queries, and proactively supporting client goals
• Attention to Detail: Ensuring accuracy in bookings, reporting, and campaign execution
• Data Analytics & Numerical Skills: Ability to analyse campaign performance, extract insights, interpret financial documents, and apply maths to inform decisions
• Commercial Awareness: Understanding of client objectives, pricing, deliverables, and campaign outcomes
• Strategic Thinking: Feeding insights into commercial strategy, identifying growth opportunities, and supporting business development
• Organisational Skills: Coordinating multiple campaigns, managing briefs, trackers, and deadlines efficiently
• Communication & Presentation: Creating decks, proposals, case studies, presenting insights, and communicating clearly with internal and external stakeholders
• Reporting & Administration: Preparing updates, maintaining trackers, supporting ad hoc reporting, and compiling meeting content
• Creativity & Marketing Awareness: Maintaining website content, creating social media posts, and showcasing campaigns effectively
• Collaboration & Teamwork: Working closely with internal and external teams, including Operations and Senior Account Managers

Salary: £30,000 per annum
Location: Dorking
Hybrid: 3 days in office 2 days WFH

About the Company:
Our client is one of the UK’s leading and fastest growing operators in the gift and gadget industry. This company opened its first store in 2002 and, over the next few years, established its position in the niche gadget and gifting retail sector. The business has subsequently grown both organically and through a series of acquisitions and now has unrivalled reach into its market through retail stores nationwide, multiple ecommerce channels and wholesale distribution to some of the UK’s top retail brands.

Job Purpose:
The CRM & Partnerships Executive is responsible for supporting the Senior Digital Marketing Manager in creating, sending & analysing emails to customers, including campaigns & automation flows. They will also lead on affiliate & partnership activity for the company website, working with our affiliate agency & external suppliers/brands.

Responsibilities:
CRM
Manage the end-to-end email marketing process, including strategy, campaign planning, segmentation, content creation, testing, and performance analysis.
Ensure email campaigns are aligned with marketing calendars, trading moments, and customer journeys.
Design and execute automated customer email journeys (welcome, abandon browse, abandon checkout, win back, sunset etc.)
Develop segmentation strategies using zero-party data, pop-ups, on-site activity and purchase history.
Build and segment customer audiences to drive relevant and personalised email experiences.
Continuously improve performance by running A/B tests.
Work cross-functionally with the buying, merchandising, design, customer services and store teams, as well as the wider ecommerce team.
Regularly analyse and report on results to refine strategies and drive performance.
Track CRM metrics including open/click rates, conversion, ROI, revenue, CAC, retention, repeat purchase rate, churn, AOV, discount redemption, loyalty participation, CLV and CSAT.
Ensure we are meeting our KPI’s for each metric, proposing and implementing solutions if we fall below any KPI’s.

AFFILIATES
Manage relationships and comms with our catalogue of affiliate partners, working closely with our affiliate network Adtraction.
Negotiate increases or decreases to commission rates for affiliates, where needed, with manager approval.
Identify and onboard new partners with Adtraction. Also, identify and partners that should be removed from the programme
Help decide on, arrange and analyse affiliate tenancy packages for Christmas and potentially outside of peak, with manager approval.
Create incentives for affiliate partners including discount codes, with manager approval.
Provide affiliates with product feeds, banners and promotional material, where needed.
Attend affiliate events like PI Live and Affilifest, to build relationships with partners, meet new affiliates & gather insights from talks.
Work through affiliate transaction approvals once a month, ensuring the cost falls within the agreed percentage.
Track KPI’s including revenue, traffic, conversion, AOV, CPA, ROAS.
Analyse affiliate/campaign results and optimise performance to achieve the best ROI.

PARTNERSHIPS
Reach out to suppliers/brands to get retail media bookings, working with the Head of Buying. This will be periodic and will include Christmas, Father’s Day, Halloween and other seasonal events.
Follow through Retail Media bookings from start to finish, including terms and conditions, invoices, email/banner design/creation and post activity analysis.
Work with brand partners, including Funko, Disney, Netflix & others, to secure investment in marketing campaigns, data for the buying team, or collaborations for social media.

The Person We Are Looking For:
Ideally has demonstratable experience of using CRM platforms, Klaviyo being preferable,
Some experience in digital marketing, preferably retail/eCommerce.
Ability to work in a fast-paced environment.
Strong communication and collaboration skills.
Commercially focused with strong execution.
High attention to detail.
Strong problem-solving and prioritisation skills.
Confident presenting results to stakeholders.

Benefits of Role:
Employee-Owned Business including potential Annual Bonus
BUPA Dental & Health Insurance
Life Insurance
Up to 30% staff discount
Hybrid working (three days required in office)
Retail Trust membership - free mental health and wellbeing support for employees and their immediate family, plus shopping discounts and rewards